Mindana Apartment policies and terms

1. Mindana

Mindana must publish accurate room, amenity, price and policy information; provide the confirmed category or an accepted alternative; maintain basic cleanliness and safety; protect data; provide lawful documents/invoices; handle complaints; and avoid marketing without consent.

Mindana may require valid information/ID, refuse or end service for forged documents, illegal or dangerous conduct, seek evidence-based compensation for damage, and refuse occupancy above capacity.

2. Guests

Guests may receive clear pre-booking information, review/correct data, receive confirmation/payment evidence, request assistance or remedies under policy, and exercise data rights. Guests must provide accurate data, pay on time, follow house rules and law, protect property, declare occupants, keep PINs private and compensate damage caused by themselves or their party.